# Decachat Public marketing website and AI-agent product information. - [Decachat | AI Agents for Customer Service](https://mu.chat/en): Decachat is the platform for building the best AI agents for customer service. Build and deploy AI support agents that transform customer interactions. Create customer service chatbots that deliver better experiences. - [About Decachat | Decachat](https://mu.chat/en/about): The story, people, and beliefs behind Decachat: AI that helps businesses grow while staying close to their customers. - [Blog | Decachat](https://mu.chat/en/blog): Latest news, ideas, and updates from Decachat - [Brand Kit | Decachat](https://mu.chat/en/brand): Access resources to showcase the Decachat brand accurately, ensuring consistency & professionalism across all communications. - [Join Decachat | Decachat](https://mu.chat/en/careers): Help us make conversations between businesses and their customers better. Explore life at Decachat and send us your resume, strengths, and reason for wanting to join. - [Changelog | Decachat](https://mu.chat/en/changelog): The latest Decachat releases, improvements, and product updates. - [Decachat v3 is here | Decachat](https://mu.chat/en/changelog/2026-10-19): Decachat v3 is now available, marking a new chapter in building and managing AI assistants for business. - [How can we help? | Decachat](https://mu.chat/en/contact): Get in touch for sales and support, or dive into our product docs. - [Talk to our Sales team | Decachat](https://mu.chat/en/contact/sales): Get a custom demo and discuss volume pricing or any custom integrations you might need. - [Customers | Decachat](https://mu.chat/en/customers): See how growing teams use Decachat to automate support, guide buyers, and create faster customer experiences with AI. - [Digikala: seller support with Decachat | Decachat](https://mu.chat/en/customers/digikala): Digikala uses Decachat’s chat widget and API in its seller panel for conversations and automated ticket replies. Explore this seller support use case. - [Filimo: subscription guidance and support | Decachat](https://mu.chat/en/customers/filimo): Filimo uses Decachat for subscription purchase guidance and customer support, helping customers as they choose and use a subscription service. - [Torob’s story: up to 70% of support automated with Decachat | Decachat](https://mu.chat/en/customers/torob): Discover how Torob automates up to 70% of support with Decachat, delivers instant replies, and manages its assistant through a dashboard anyone on the team can use. - [Enterprise | Decachat](https://mu.chat/en/enterprise): Explore Decachat for Enterprise: AI answers from your business knowledge, integration planning, and human handoff for your sales and support workflows. - [Decachat FAQ | Getting started, knowledge and support | Decachat](https://mu.chat/en/faq): Answers about setting up Decachat, training your AI assistant, adding it to a website, sharing links, human handoff and plans. - [AI Actions | Decachat | Decachat](https://mu.chat/en/features/ai-actions): Use Decachat AI Actions to let agents safely run tasks inside conversations, including human handoff, ticket creation, API calls, and meeting booking. - [Decachat AI Form for building smart forms for your site and conversations | Decachat](https://mu.chat/en/features/ai-form): Use Decachat AI Form to create custom forms with AI, publish them as standalone links, show them inside the Decachat widget, and send responses to your tools with webhooks. - [Conversation Analytics & Insights | Decachat | Decachat](https://mu.chat/en/features/conversation-analytics): Analyze Decachat conversations to understand recurring topics, response quality, qualified leads, and the paths that turn visitors into customers. - [Human Handoff | Decachat | Decachat](https://mu.chat/en/features/human-handoff): Use Decachat human handoff to route sensitive conversations to your team with summaries, full context, and the right escalation path. - [Knowledge Bases & Auto Sync | Decachat | Decachat](https://mu.chat/en/features/knowledge-bases): Each Decachat agent has its own independent knowledge base. Add WordPress, docs, and WooCommerce content and keep changes synced automatically. - [Decachat Link for AI assistants with a dedicated link | Decachat](https://mu.chat/en/features/decachat-link): Use Decachat Link to share your AI assistant with customers or internal teams through a dedicated link or custom domain, without needing a website or widget install. - [Multilingual AI customer support | Decachat](https://mu.chat/en/features/multilingual): Answer in your customer’s language from one knowledge base. Decachat detects the language, uses your sources and hands conversations to your team with context. - [Omnichannel Shared Inbox | Decachat](https://mu.chat/en/features/omnichannel-shared-inbox): Manage website, WhatsApp, Telegram, Instagram, and email conversations in Decachat’s shared inbox, with full chat history and handoff to your support team. - [AI Agent Platform for Customer-Facing Teams | Decachat](https://mu.chat/en/features/product-overview): Build, test, deploy, and continuously improve AI agents across every customer channel with Decachat—no code or engineering lift required. - [AI Chatbot for Banking, Insurance and Fintech | Decachat](https://mu.chat/en/industries/banking-insurance-fintech): Decachat helps financial teams answer card, transaction and account questions, guide service applications and hand off to specialists through authorised system connections. - [AI chatbot for e-commerce and retail stores | Decachat](https://mu.chat/en/industries/ecommerce-retail): Help shoppers choose products, track orders, request exchanges and manage subscriptions with Decachat, using your store information and connected systems. - [AI Chatbot for Universities & Education Support | Decachat](https://mu.chat/en/industries/education-training): Support admissions, tuition, course registration and student services with Decachat, using official institution information and connected student records. - [AI Chatbot for Gyms, Studios and Class Bookings | Decachat](https://mu.chat/en/industries/fitness-wellness): Decachat helps gyms, yoga and Pilates studios explain memberships and classes, coordinate bookings and support billing or membership changes through connected systems. - [AI Agents for Government and Citizen Services | Decachat | Decachat](https://mu.chat/en/industries/government-public-sector): Help residents find official service guidance, complete applications, understand benefits and fees, and follow requests with Decachat connected to your public-service systems. - [AI Agents for Healthcare and Patient Support | Decachat | Decachat](https://mu.chat/en/industries/healthcare): Decachat helps care teams explain appointments, preparation, approved treatment information and costs, with connected patient services and clinical questions handed to qualified staff. - [AI Chatbot for SaaS & Software Customer Support | Decachat](https://mu.chat/en/industries/saas-software): Support SaaS users with Decachat: product onboarding, technical questions, billing and sales enquiries, using your docs and connected account systems. - [AI Agents for Telecom and Subscriber Support | Decachat | Decachat](https://mu.chat/en/industries/telecommunications): Decachat helps telecom teams explain bills, compare plans, guide activation and connection checks, and handle retention enquiries through connected subscriber systems. - [AI Chatbot for Hotels, Travel & Guest Support | Decachat](https://mu.chat/en/industries/travel-hospitality): Manage room-rate questions, reservation changes and guest requests with Decachat, using your property information and a connection to your booking system. - [Integrations | Decachat](https://mu.chat/en/integrations): Connect Decachat to your website, messaging channels and business tools. Explore available integrations, upcoming services and custom connections. - [Bale AI chatbot integration | Automated support in Bale messenger | Decachat](https://mu.chat/en/integrations/bale): Decachat connects Bale to your dedicated AI agent so users can get fast, reliable answers in the messenger they already use. - [Crisp AI chatbot integration | Automated support inside Crisp | Decachat](https://mu.chat/en/integrations/crisp): Decachat connects Crisp to a dedicated AI agent so support, sales, and product answers can work inside your team inbox. - [Drupal AI chatbot integration | Build an agent from CMS content | Decachat](https://mu.chat/en/integrations/drupal): Decachat reads Drupal pages, content types, taxonomy, views, blocks, and multilingual content to build an accurate AI chatbot for support, product guidance, and customer questions. - [Eitaa AI chatbot integration | Smart support in Eitaa | Decachat](https://mu.chat/en/integrations/eitaa): Decachat connects Eitaa to your business AI agent so support and sales conversations can stay active around the clock. - [Goftino AI chatbot integration | Smarter live chat for your website | Decachat](https://mu.chat/en/integrations/goftino): Decachat connects Goftino to AI-powered support so website conversations are handled faster and more accurately with your business knowledge. - [Instagram AI chatbot integration | Smart replies for Instagram messages | Decachat](https://mu.chat/en/integrations/instagram): Decachat helps answer Instagram conversations with your dedicated AI agent, creating a faster experience for customers and sales teams. - [Joomla AI chatbot integration | Build an agent from website and store data | Decachat](https://mu.chat/en/integrations/joomla): Decachat reads Joomla products, pages, and website content to build an accurate AI chatbot for support, product guidance, and customer questions. - [Magento AI chatbot integration | Build an agent from website and store data | Decachat](https://mu.chat/en/integrations/magento): Decachat reads Magento products, pages, and website content to build an accurate AI chatbot for support, product guidance, and customer questions. - [Mattermost AI chatbot integration | AI assistant for private teams | Decachat](https://mu.chat/en/integrations/mattermost): Decachat connects Mattermost to an AI assistant so internal knowledge and support workflows stay accurate and available for your teams. - [Mixin AI chatbot integration | Build an agent from website and store data | Decachat](https://mu.chat/en/integrations/mixin): Decachat reads Mixin products, pages, and website content to build an accurate AI chatbot for support, product guidance, and customer questions. - [Notion AI chatbot integration | Build an agent from your wiki and docs | Decachat](https://mu.chat/en/integrations/notion): Decachat reads Notion pages, databases, team wikis, and documentation to build an accurate AI chatbot for internal answers, customer education, and support. - [OpenCart AI chatbot integration | Build an agent from website and store data | Decachat](https://mu.chat/en/integrations/opencart): Decachat reads OpenCart products, pages, and website content to build an accurate AI chatbot for support, product guidance, and customer questions. - [Portal AI chatbot integration | Build an agent from website and store data | Decachat](https://mu.chat/en/integrations/portal): Decachat reads Portal products, pages, and website content to build an accurate AI chatbot for support, product guidance, and customer questions. - [PrestaShop AI chatbot integration | Build an agent from website and store data | Decachat](https://mu.chat/en/integrations/prestashop): Decachat reads PrestaShop products, pages, and website content to build an accurate AI chatbot for support, product guidance, and customer questions. - [Rubika AI chatbot integration | Smart support in Rubika | Decachat](https://mu.chat/en/integrations/rubika): Decachat connects Rubika to your business AI agent so support and sales conversations can stay active around the clock. - [Sazito AI chatbot integration | Build an agent from website and store data | Decachat](https://mu.chat/en/integrations/sazito): Decachat reads Sazito products, pages, and website content to build an accurate AI chatbot for support, product guidance, and customer questions. - [Shopfa AI chatbot integration | Build an agent from store products | Decachat](https://mu.chat/en/integrations/shopfa): Decachat reads Shopfa products, categories, storefront pages, SEO content, shipping rules, and payment guidance to build an accurate AI chatbot for product guidance, support, and sales. - [Shopify AI chatbot integration | Build an agent from store products | Decachat](https://mu.chat/en/integrations/shopify): Decachat reads Shopify products, collections, pages, and store policies to build an accurate AI chatbot for product guidance, support, and sales. - [Slack AI chatbot integration | AI-powered team support | Decachat](https://mu.chat/en/integrations/slack): Decachat connects Slack to your business AI assistant so teams can access internal knowledge, customer context, and answers faster. - [Telegram AI chatbot integration | Automated support in Telegram | Decachat](https://mu.chat/en/integrations/telegram): Decachat connects your Telegram bot to a dedicated AI agent so users can get fast, accurate, around-the-clock answers inside Telegram. - [Webzi AI chatbot integration | Build an agent from website and store data | Decachat](https://mu.chat/en/integrations/webzi): Decachat reads Webzi products, pages, and website content to build an accurate AI chatbot for support, product guidance, and customer questions. - [WhatsApp AI chatbot integration | Smart support for WhatsApp | Decachat](https://mu.chat/en/integrations/whatsapp): Decachat connects your WhatsApp channel to AI so support, product guidance, and customer conversations are managed from one place. - [WooCommerce AI chatbot integration | Build an agent from website and store data | Decachat](https://mu.chat/en/integrations/woocommerce): Decachat reads WooCommerce products, pages, and website content to build an accurate AI chatbot for support, product guidance, and customer questions. - [WordPress AI chatbot integration | Build an agent from website and store data | Decachat](https://mu.chat/en/integrations/wordpress): Decachat reads WordPress products, pages, and website content to build an accurate AI chatbot for support, product guidance, and customer questions. - [Zapier AI chatbot integration | Automate answers and workflows | Decachat](https://mu.chat/en/integrations/zapier): Decachat connects with Zapier so data and events from apps can power chatbot answers and trigger workflows across your business tools. - [Zendesk AI chatbot integration | Smarter customer support answers | Decachat](https://mu.chat/en/integrations/zendesk): Decachat turns Zendesk Help Center content, tickets, macros, and support conversations into an accurate AI agent for faster answers and fewer repetitive tickets. - [Information for AI assistants | Decachat](https://mu.chat/en/llm-info): Official information about Decachat: its company, AI agents, models including Gemini, knowledge sources, channels, integrations, pricing, security and FAQs. - [Pricing - Decachat](https://mu.chat/en/pricing): Choose the right Decachat plan based on conversation volume, training capacity, integrations, and management features. - [AI Assistant Security and Data Requirements | Decachat Security](https://mu.chat/en/security): Review the knowledge sources, integration permissions, privacy requirements, and deployment details for your Decachat AI assistant. - [Automate customer support from question to resolution | Decachat](https://mu.chat/en/use-cases/customer-support): Give customers useful answers, follow through on requests and bring in your team with the full conversation when it matters. - [Help customers understand what you offer | Decachat](https://mu.chat/en/use-cases/product-guidance): Make your products, plans and services easier to explore. Help people compare their options and choose with confidence, in your own brand voice. - [AI sales agent that qualifies leads and books meetings | Decachat](https://mu.chat/en/use-cases/sales): Help visitors explore your offer, learn what they need and make it easy to continue with your sales team. - [Decachat demos | Decachat](https://mu.chat/en/view-demos): Explore Decachat conversations for your industry and watch product videos on building agents, answering customers, human handoff, and conversation insights.