Businesses that have chosen Decachat
From online stores to financial and software services, meet Decachat's customers and find ideas for using AI in your sales and customer support.
Digikala
Seller support
Digikala uses Decachat for support in its seller panel, from answering questions through the chat widget to automated replies to seller tickets via the API.
Filimo
Support and subscription guidance
Filimo uses Decachat for customer support and subscription purchase guidance, from answering questions to helping customers choose and purchase a subscription.
Torob
Mohsen Khatami, Senior Product Manager
“With Decachat, up to 70% of our support is automated, and customers get instant replies instead of waiting hours.”
Bale
Building and publishing intelligent bots
With Decachat, Bale builds intelligent bots and publishes them in its messaging app. Users can talk to these assistants and access their services directly inside Bale.
Portal
Customer support for an online store builder
Portal, an online store builder, uses Decachat to support its users and guide store owners, from answering questions about setting up and managing a store to explaining how to use the service’s features.
Gruccia
Sales assistant for an online store
Gruccia has used Decachat to build a sales assistant and product selection guide for its online store. The assistant answers shoppers’ questions and helps them find a suitable option among the store’s different models and products.
RTL Theme
Theme and plugin selection guidance
RTL Theme, a marketplace for WordPress themes and plugins, uses Decachat to guide customers in choosing a product. Answers to questions before purchase help users select a theme or plugin that suits their website’s needs.
Hostiran
Hosting sales guidance and support
Hostiran uses Decachat for hosting purchase guidance and customer support, from answering questions about hosting and servers before purchase to helping customers with services and support inquiries.
Sana Shopping Center
Shopping center visitor guidance
Sana Shopping Center uses Decachat to guide visitors to the shopping center. People can ask about the center’s stores and services and get the information they need through conversation before their visit.
SMS.ir
Customer assistant on the homepage
By placing a Decachat assistant on its homepage, SMS.ir starts guiding customers from their first visit. Users can ask about the messaging panel and SMS services, and get help choosing and using the platform’s features.
Bonmano
Coffee selection guidance
Bonmano uses Decachat to help customers choose coffee that suits their taste and brewing method. Its product selection assistant explains the differences between coffees and makes it easier to find a suitable option among Bonmano’s products.
Kala Sanati
Industrial equipment buying guidance
With a large catalog of industrial equipment, Kala Sanati uses Decachat to guide buyers in choosing a product. Its buying assistant answers questions about product specifications and applications, helping customers find a suitable option in an extensive catalog.
